Why DeLytix?
The Legacy Problem
For decades, distribution has operated on an outdated assumption: once a product leaves the warehouse and a carrier takes possession, the shipper’s responsibility ends. In practice, nothing could be further from the truth. Every shipment still carries the shipper’s reputation for service and quality — regardless of which carrier, fleet type, or driver touches it along the way.
But the modern landscape is fragmented. Dedicated fleets, private fleets, and OTR carriers all run their own processes, their own technology (if any), and their own definitions of service. The result is predictable:
- Inconsistent delivery experiences
- Minimal visibility past the dock door
- No unified data or accountability
- Little basis for continuous improvement
- Cost and service volatility for shippers and carriers alike
Shippers are left wrestling with performance issues without the insight to fix them. Carriers often lack the tools and structure to meet evolving shipper expectations. And the gap between the warehouse and the customer — the most critical stretch of the supply chain — remains the least understood.
The Driver Challenge
After the product leaves the dock, everything rests on the driver — arguably the most overburdened and least supported role in the entire distribution chain. Drivers are expected to do far more than simply move freight. They must:
- Operate the vehicle safely
- Unload product accurately and efficiently
- Capture proof of delivery and service qualit
- Track reverse-logistics materials like pallets, baskets, dollies, and drums
- Complete manual paperwork
- Meet strict timelines and customer expectations
And all of this is supposed to be done flawlessly, day after day, often with minimal technology and inconsistent processes across different carriers. It’s a tall order for any professional.
Add to this an industry with high turnover, a tight labour market, and constant pressure to keep service levels high — and you end up with a critical point of failure that neither shippers nor carriers can fully control.
Yet this driver is the final face your customer sees. The person who physically hands over your product, represents your brand, and sets the tone for customer satisfaction… regardless of which carrier is making the delivery.
Introducing DeLytix
One Platform. Every Driver. Every Delivery.
DeLytix closes the gap that shippers and carriers have struggled with for decades. Our driver applications — available on both IOS and Android, and deployable on company phones, personal devices (when allowed), or tractor-mounted tablets — standardise the entire delivery lifecycle from end to end. Every driver action becomes a digital event.
All captured in real time. All transmitted instantly to a cloud-based Command Center.
Shippers and carriers finally gain a single source of truth across every distribution team — no matter the location, fleet type, carrier partner, or business unit. Instead of fragmented processes and blind spots, you see everything as it happens.
This is how you can be everywhere from anywhere.
A unified view of your entire delivery network, visible from one platform, built for transparency, accountability, and improvement.
A System That Fits Like a Glove
DeLytix is highly configurable and implemented alongside the client. The driver workflow is built directly into the app, creating a standardised, repeatable process that any driver can follow.
This creates a delivery operation that is easy to train, easy to retain, and — crucially — easy to improve. And every action the driver takes is visible in real time through the DeLytix Command Center.
Predictable. Repeatable. Standardised.
Your delivery experience becomes something you can finally control.
Complete Digital Documentation & Traceability
Photos, scans, notes, documents, E-BOL/E-POD — instantly synced to the cloud and indexed for search. DeLytix replaces paper trails and siloed files with a structured, timestamped digital record for every delivery event. Whether you're resolving a customer claim or analyzing operational trends, the evidence you need is always right there, organized and indisputable.
No more missing paperwork. No more “he said, she said,” and no more wasted time hunting for answers. Every stakeholder sees the same truth, supported by the same verified data.
With DeLytix, your entire delivery history becomes a living, searchable source of truth — and proof is always just one click away.
Real-Time Intelligence & Action
For the first time, shippers and carriers can operate as one team. DeLytix closes the long-standing visibility gap by giving both sides access to the same events, the same documentation, and the same performance insights as they happen.
No more finger-pointing, fragmented fixes, or disconnected processes. Instead, shippers and carriers improve together - strengthening service, reducing waste, and turning the delivery gap into a shared competitive advantage.